Frequently asked questions


How can I book a game session?

How many players can we be for a game session?

What's the minimum age required to play?

Will the room be locked?

Does the game require physical effort?

Are we recorded on video?

Does the game require special knowledge?

When should I arrive?

In which language is it possible to play?

Which payment methods are allowed?

Is it possible to change my booking time or even cancel it?

How can I book a game session?

You can book a game session through our "Booking" page.

How many players can we be for a game session?

Teams can be made from 3 players up to 5 players. No more, no less.

What's the minimum age required to play?

Our game sessions are accessible to children aged 12 and older. All minors must be accompagnied by an adult. An ID card can be requested.

Will the room be locked?

The room door will be locked, but your game master will following your every moves through the viedo cameras. He will be able to see and hear you at every moment of the game. Doors automatically open on power outage.

Does the game require physical effort?

Our games do not require any physical effort, but some dexterity can be useful.

Are we recorded on video?

Security cameras placed in the rooms allow the game master to follow your game in real time and enables you to alert him in case of emergency. The videos are never recorded nor archived.

Does the game require special knowledge?

The game is open to all and does not require any special knowledge, except for knowing how to read and count.

When should I arrive?

You and your teammates must arrive at the time slot of your booking. Any lateness would put the following sessions back. We recommand to arrive 10 minutes prior to this time.

In which language is it possible to play?

The puzzles and the enigmas are not language specific but the game instructions as well as the potential clues your game master will provide only exist in French or in English.

Which payment methods are allowed?

You can pay by credit card, in the BOOKING section of the website.

Is it possible to change my booking time or even cancel it?

EGM being a LIVE event, the sessions cannot be canceled nor refund.