Häufig gestellte fragen


How can I book a game session?

How many players can we be for a game session?

What's the minimum age required to play?

Will the room be locked?

Does the game require physical effort?

Are we recorded on video?

Does the game require special knowledge?

When should I arrive?

In which language is it possible to play?

Which payment methods are allowed?

Is it possible to change my booking time or even cancel it?

How can I book a game session?

You can book a game session through our "Booking" page.

How many players can we be for a game session?

Teams can be made from 3 players up to 5 players. No more, no less.

What's the minimum age required to play?

Our game sessions are accessible to children aged 9 and older. All children under the age of 15 must be accompagnied by an adult. An ID card can be requested to prove your age.

Will the room be locked?

The room door will be locked, but you will play under video surveillance so that your game master will come and open the door in any case of emergency. Doors automatically open on power outage.

Does the game require physical effort?

Our games do not require any physical effort, but some dexterity can be useful.

Are we recorded on video?

Security cameras placed in the rooms allow the game master to follow your game in real time and enables you to alert him in case of emergency. But the video signals are never recorded nor archived.

Does the game require special knowledge?

The game is open to all and does not require any special knowledge, though knowing how to read or count can be a plus.

When should I arrive?

You and your teammates can come in advance but mustn't arrive later than 10 minutes from the indicated session time. Any lateness would mess with the following teams.

In which language is it possible to play?

The puzzles and the enigmas are not language specific but the game instructions as well as the potential clues your game master will provide only exist in French or in English.

Which payment methods are allowed?

You can only pay by credit card or via Paypal.

Is it possible to change my booking time or even cancel it?

EGM being a LIVE event, the sessions cannot be canceled nor refund.